Our commercial contract cleaning services cover the whole of the London area including all suburbs and as a result of this, we are often faced with some of the most demanding clients in the country. An international city, with staff and visitors from all over the world, London has no choice but to maintain standards that will meet the expectations of this endless stream of business people and tourists. This is perhaps why not all office and shop cleaning companies succeed – their standards might not be truly international.
So how do we persuade new clients that our contract cleaning service is the one to choose? As well as letting them know about the lengths we go to to provide an excellent, thorough and secure service (please see Our Method for more information), we back up our claims with a solid guarantee.
"Our objective is really your objective. Namely to leave your premises dust stain and scum free consistently on a daily basis. We are so confident we can do this for you that we offer you a money back guarantee if we don't (Terms & Conditions apply)."
… And you’ll have that in writing.
Naturally, it is our preference that this eventuality is not met, and we’re sure it’s yours too. Our guarantee is merely a concrete way for us to say that you’re going to be satisfied with our service.
So what we have in place is the following:
Thorough training of staff
Security vetting of new recruits
A 75-point checklist for every client
A fair and competitive fee structure backed up by transparent auditing
Fully comprehensive insurance
If you still have misgivings, perhaps you’d like to let us know what they are!
Our audit of your premises is both our way of assessing the rates and your way of seeing that every individual charge is justifiable. In addition, it forms part of the initial estimate we’ll give you before any contracts for cleaning are signed. As such, it is free and has no strings attached, so please get in touch today so that we can get our relationship in motion.